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Let's Chirp

An App that brings back confidence to its users, and improves their personal growth.
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This project was conducted at the end of 2019 at

Humber College, Toronto, Canada. The Challenge was to find a health issue, Understand User Experience, and come up with possible solutions. Our project was choosing to study a medical issue that has been hard to track and medication options are limited. 

Anxiety

Date: Fall 2019 Project: Humber College Omar Rashid, Evguenia Anchakova,

Caio  Gonzalez, Fabrizio Sacco

Celine Wong

  • Anxiety may occur in brief episodes, periodically or all the time, and for no apparent reason.

 

  • Affects 18% of the adult population.

 

  • Yet only 36% of these people seek help.

 

  • And it seems to be getting worse. Young people in particular report ever-higher levels of anxiety in annual surveys.

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Problem
  • The sources of anxiety vary and are different for everyone.

 

  • People face a lot of barriers when trying to access conventional mental health treatment.

 

  • Oversaturation of Apps and they may feel disconnected, impersonal, and provides little feedback. 

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Inspiration Phase

 

  • Secondary Research Findings

 

  • User Interview Findings

    • Who 

    • What  

Synthesis Phase

 

  • Identified themes

  • Developed personas 

  • Created empathy and journey maps

  • Pulled insights to develop need statements

Persona Development

Veronica 

 

“Quiet but friendly, confides in people she trusts. Trying to balance out student workload and staying healthy. Struggles with anxiety.”

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About

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Age: 21

Work: Student

Hobbies: Yoga & Reading

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Behavior

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  • Seeking one-on-one therapy but feels like it’s not enough sometimes

  • Feels comforted by trusted people

  • Does not follow a morning/night routine, but knows what makes her feel better 

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Prototypes

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High Fi Wire Frames
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Design Challenge​

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  • Focus on real-time anxiety mitigation, routine building & self-reflection through activities, like journaling.

 

  • Incorporate a personalized interactive feedback system.

 

  • Assess anxiety levels to provide acute relief or gradually guided assistance. 

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Next Steps

  • Consult healthcare professionals & reiterate with co-creation.

 

  • Incorporate app with a wearable for predictive measures and prevention.

 

  • Conduct scientific studies to ensure the validity and accuracy of the app. 

 

  • Pushing user to interact with their immediate environment.

  • LinkedIn
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